Shipping Policy
Fast and Reliable Shipping
At The Online Kingdom, currently we offer shipping within the United States. We understand that timely delivery is crucial. So, our order processing time 1–4 business days (Monday to Friday) after they are placed order. We aim to deliver your products to your doorstep within 5 - 15 business days (Monday to Friday), reaching only locations in the United States efficiently.
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Shipping Rates
We believe in providing our customers with exceptional value, which is why shipping is completely free for all products to the United States. There are no hidden fees or additional charges.
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Order Tracking
We use a variety of shipping methods to ensure your order arrives safely and on time. Within 48 hours of your order being dispatched, you will receive an email containing your tracking number and the name of the courier service handling your delivery. This allows you to monitor the journey of your purchase from our warehouse to your address, providing peace of mind and transparency.
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In Case of Delivery Issues
We are committed to ensuring your order reaches you. If you encounter any issues, such as not receiving your item despite tracking information indicating it has been delivered, please do not hesitate to contact us immediately. You can reach us via email at info@theonlinekingdom.com or call our customer service team at (800) 624-0621. We are here to assist you in resolving any shipping concerns swiftly.